| How Do I Order |
| To place an order or receive an estimate I would need a list of the items you want to order and the quantity for each item. Please include any specifications or customizations requests you may have. Please click here for quote form. I will email you back your detailed quote and once you approve it and send your deposit and contract, I will start on your flowers! All brides must sign a flower contract. This will be emailed to you with your quote. You can print it and sign and email or mail back to me, or fax it to 727-942-4603. Please email me to confirm that I received it. Your contract holds your wedding date so it is very important to return this as soon as possible. **Everyone, the contract is so important!! Even if we have conversed over email or the phone 30 times, your date has not been booked without your contract signed and turned in to me!** Terms and Conditions 1. To start working on orders I will need a 40% deposit and signed contract. All deposits are non-refundable. Deposits must be made with a minimum of 8-10 weeks before the need by date. Deposits received less than 8 weeks before the need by date will be charged 20% of the total wedding. Deposits are preferred as soon as possible after the contract is received. My schedule does fill up very fast so more lead time may be required. 2. I will keep you posted on the progress of your order via email. 3. I will only email images when the whole order is complete. 4. You can let me know if you want to make any changes. NOTE: Additional charges may apply. 5. All cost for 'limited' changes will be included if they are within the selections made and quoted accordingly. Changes such as additional flowers or changing flowers types may include reconstructing a bouquet, so therefore are not included for free. 6. Upon request, final images will be emailed to you for approval. 7. Balance is due before shipping in the form of money order, checks, or Pay Pal. 8. All sets are inspected prior to shipping. 9. Because all of my work is custom made I cannot accept returns or cancellations. There will be no partial cancellations also. 10. (Local brides, and local wedding planners) If you are making your final payment when you pick up your flowers, I will only except cash or money order. You do have the option to pay with check or paypal before you pick up your flowers. These payment options must clear before you pick up your flowers. 11. (Non US brides) If paying by check, please add the exchange rate. Best option for non US brides is to pay by Pay Pal since they add the exchange rate for you. Payment Options To start working on orders I ask for a 40% deposit. Balance is due before shipping. All stem orders are to be paid in full. My payment options are:
My Pay Pal account is mattiello2002@yahoo.com Please make checks payable to: Shavon's Wedding Silks 3022 Pinon Drive Holiday, Florida 34691 Shipping Important! Please plan accordingly to allow your order to be shipped on a timely fashion. I do put shipping insurance on all my orders. I am not responsible for shipping delays once the packages are released to the carrier. |

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